Shipping will be automatically calculated at checkout and added to the total cost of your order. All orders will be shipped using one (1) of two (2) shipping methods: A. The United States Postal Service (USPS Priority Mail); B. United Parcel Service (UPS) depending on the estimated time of delivery to ensure that your candles spend the least amount of time possible in transit.
All orders over $60 receive free shipping & handling.
Orders received before 3PM EST will begin processing on the same business day. Orders received after 3PM EST will begin processing on the next business day from when the order was received. Orders received on weekends or holidays will begin processing on the next business day from when the order was received.
At this time, Comfort Culture will not be accepting returns on products that have already been shipped to, or received by, the customer, due to the nature of the product that we sell. If you're not satisfied with your order, we highly encourage gifting your candle to someone who will get good use out of it, and contacting our Customer Care at firstname.lastname@example.org.
Currently, Comfort Culture accepts payments via debit/credit card or via Paypal. Both options can be found on the checkout screen when purchasing our products. Our site is protected by SSL (Secure Socket Layer) security to ensure you data remains safe when shopping on our store.
For our Monthly Candle Subscriptions, the payment method of choice will be charged a recurring monthly fee based on the subscription tier you choose. To manage your subscription, please log in to your account and visit the 'My Orders' page.
Comfort Culture is proud to offer wholesale orders of our products for sale in most retail spaces. Quotes provided will be based on product type, product quantity, and order frequency. Comfort Culture is also proud to offer quotes for large quantity orders for events such as weddings, bridal showers, baby showers, and more! Please contact us using the contact information below to receive a quote for your wholesale order today!